CAN I CANCEL AND RECEIVE A REFUND?

For one-on-one private lessons, $30 is nonrefundable and we give you $30 credit toward your next lesson.

You will have 60 days to redeem the credit.

For private group lessons, your $30 deposit can only be credited.

If you want to reschedule, we will give you a $30 credit to redeem toward your next private group lesson.
You will have 60 days to redeem the credit.

You will only receive full credit toward another class if there is a cancellation due to rain.

If you receive credit (coupon code) toward a class, you can ONLY use that credit toward the same service.

i.e. group lesson credit can only be used for group lessons
i.e. private lesson credit can only be used for private lessons

The credit is ONLY available for 60 days.

Cancellation Policy

Private lessons: $30 of your lesson will be non-refundable if you reschedule, rebook, or cancel.
If there is an athlete who continues to cancel, we may not accept your private-lessons requests any longer.
2+ Private Group Lessons: $30 of your lesson will be non-refundable if you reschedule, rebook, or cancel.
Public group lessons:
- 50% of your lesson is non-refundable. We will send the you the remaining credit if you cancel within 72 hours.
- We will give you full-credit toward another class if you send us a cancellation email 72+ hours in advance.
Rain: If it rains, we will give you full-credit toward the same class you signed up for.

How are private group lessons charged?

There is a $30 non-refundable deposit if you cancel.
If you want to reschedule, we will give you a $30 credit to redeem toward your next private group lesson.
You will have 60 days to redeem the credit.
The credit cannot be used for the public group lessons.
24 hours prior to your private group lesson, the remainder of the cost for the lesson will be charged to the card on file.
Any changes made to the booking (i.e. a friend cannot make it) you will need to contact Bull City Tennis at BullCityTennisLLC@gmail.com 30 hours prior to the lesson to adjust the pricing of your lesson.
There are no partial credits or partial refunds. Meaning, if someone from your group cannot make the lesson, we cannot give that person a credit or refund for their share of the lesson.

Minimum Participants

For public group lessons, there is a minimum number of participants for every group lesson. The minimum number of participants we accept are two(2) athletes. If there is only one person who signs up for a group class, that person will be notified 24 hours in advance and will receive full-credit toward another class group lesson.

WHAT IF IT RAINS?

If the practice is canceled due to rain. You will receive full credit toward another class.

CLASSES CANCELED?

A class may be canceled within 24 hours of it starting if no one has signed up for it.

DO I HAVE TO SIGN-UP ONLINE?
CAN I DROP-IN/ WALK IN?

You have to sign-up online. There are no drop-ins.

CAN I BRING MY OWN RACQUET? DO I HAVE TO BRING ANY BALLS?

I can supply the racquets, but of course you have the option to bring your own! I will supply everything else!

Just bring water, a great attitude, and work ethic!

LOCATION

The location of your lesson will be dependent on where the coach can receive the city permit to give your lesson. You will receive an email at least 48 hours in advance of where your lesson will be.